Sales & Logistics
The Only Company in this Industry in Japan Operating on a Direct Selling System that Links Customers and Products
We are striving for a higher level of expertise to promote greater efficiency in our sales activities. ZENOAQ is the only manufacturer in this business in Japan operating a direct selling system and has 41 outlets nationwide.
Based on our powerful network built upon professionalism, we offer all kinds of services from an expert point of view.
Establishment of a sales system for each animal category Introduction of DMS based on the concept of separating physical products and transactions
Sales Business Unit
In order to concentrate on sophisticated professional sales, we work on a sales system specializing in each animal category. Our sales personnel, divided into 5 animal categories, provide highly specialized information and conduct sales activities with priority placed on consultation services.
The appointment of many female staff members, especially in the companion animal sector, has been yielding satisfactory results.
At our nationwide sales outlets, we unfold community-based sales activities in order to respond to customer needs of each locality.
Distribution Center
The role of distribution is to swiftly and unfailingly deliver many products to our customers. ZENOAQ is making efforts to build up an efficient order-acceptance and delivery system centered around our 5 Distribution Centers located nationwide. As one of our efforts, we have started our Delivery Maintenance Service (DMS) based on so-called 'separation of physical products and transactions'*2 undertaken by expert staff. Moreover, we are also in the process of switching to accepting orders via our VET'S DIRECT (e-commerce) as well as our Call Center.
